Confidentiality and data security are two of our top priorities.  Measures we have taken to protect your privacy include:

• You do not have to give your full name or identification details. It is okay to use just your first name or even an alias when booking an appointment.
• Our files are securely stored on Plato, a Singapore-based, PDPA compliant provider of clinical software used by the some of the top medical and mental health providers across Southeast Asia.
• Online counselling sessions are conducted on Plato’s encrypted video conferencing tool.
• Your credit card information is stored securely by Plato and neither the name or number is visible to your counsellor or coach.
• Our clinicians adhere to the Singapore Association for Counselling’s Code of Ethics and Practice which requires a commitment to the confidentiality of clients’ information and privacy.

Yes. There is a growing body of research which shows that online counselling can be just as effective as traditional in-person counselling.

Here are a few examples:

1. A 2018 review of 64 studies found that online counselling was effective for a wide range of mental health issues, including generalized anxiety disorder, depression, panic disorder and post-traumatic stress disorder.
2. A 2020 study published in the Journal of Medical Internet Research found that online counselling was effective for reducing symptoms of anxiety and depression in university students.
3. A 2021 study published in the Journal of Telemedicine and Telecare found that online counselling was effective for reducing symptoms of depression and anxiety in individuals with chronic illnesses.

Some of the benefits of online counselling include:

1. Convenience: Clients can access counselling from anywhere with an internet connection, which can be particularly beneficial for those who live in remote or rural areas.
2. Flexibility: Online counselling often offers more scheduling flexibility, as clients can often book appointments outside of regular business hours.
3. Comfort and privacy: Some individuals may feel more comfortable opening up in an online setting, which can lead to more productive sessions. Additionally, online counselling can offer greater privacy, as clients can participate from the comfort of their own home.

 
*In order for an online session to be successful, you need to feel safe and comfortable in your surroundings. If privacy in your home or office is an issue, it’s okay to do the session while out for a walk or sitting in your car. Otherwise, we can refer you to an in-person therapist where you can speak freely without worrying about your privacy being violated.

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Absolutely.  The biggest challenge with couples counselling is often coordinating two busy schedules with that of your counsellor. Online couples therapy makes it possible to attend a session even if you are in different countries.  The same discussions, communication exercises and sharing that take place in a therapy room can be done virtually.

Several studies have shown that online couples counselling can be effective in helping couples address issues that may be causing conflict or distress.

Here are a few examples:

1. A 2018 study published in the Journal of Marital and Family Therapy found that online couples therapy was as effective as face-to-face therapy in improving relationship satisfaction, communication, and intimacy. The study also found that couples who received online therapy reported greater accessibility and convenience compared to those who received in-person therapy.
2. A 2020 study published in the Journal of Consulting and Clinical Psychology found that online cognitive-behavioral therapy (CBT) for couples was effective in reducing relationship distress and improving relationship satisfaction. The study compared the effectiveness of online CBT with traditional in-person CBT and found that both modalities were equally effective.
3. A 2019 study published in the Journal of Couple & Relationship Therapy found that online emotionally focused therapy (EFT) was effective in improving relationship satisfaction and reducing symptoms of depression and anxiety. The study also found that online EFT was more accessible and convenient for couples compared to in-person therapy.

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All of our clinicians are Singapore-based and hold at least a master’s level degree in either counselling or psychology.   They hold current membership in at least one of the following organisations:

1. Singapore Association for Counselling (SAC) – SAC is a professional body for counsellors and psychotherapists in Singapore. It aims to promote the development of counselling and psychotherapy as a profession and to enhance the professional standards of its members.
2. Singapore Psychological Society (SPS) – SPS is a professional body for psychologists in Singapore. It aims to promote the development of psychology as a science and profession and to enhance the professional standards of its members.
3. The Association of Psychotherapists and Counsellors (Singapore) (APACS) – APACS is a professional body for psychotherapists and counsellors in Singapore. It aims to promote the development of psychotherapy and counselling as a profession and to enhance the professional standards of its members.

 
We strictly adhere to the Singapore Association for Counselling’s Code of Ethics and Practice which requires a commitment to the confidentiality of clients’ information and privacy.

Yes. We have an extensive referral network in Singapore which includes psychiatrists and other mental health professionals.  If you require a referral, your counsellor will send you and a PDF letter of introduction with instructions on how to book an appointment.

We also offer support for the family members of our clients in the form of online counselling or referrals to local experts in child psychology, psychiatry, ADHD assessments etc.

ExecutiveCounselling.com is a partner of The Other Clinic in Singapore.

Our goal is to not only provide emotional support for professionals, but to also help them locate resources in the community for their loved ones, colleagues and friends when necessary.

Of course!  Since our sessions are conducted online, we are able to see clients from around the world.

Counseling and executive coaching are two distinct forms of support that individuals can seek to address their personal or professional issues. While both of these services involve a one-on-one relationship between a trained professional and the client, there are some key differences between the two:

1. Purpose: Counselling is typically focused on addressing emotional and psychological issues, such as anxiety, depression, trauma, or relationship problems. The goal is to help clients gain insight into their thoughts, feelings, and behaviors, and to develop coping strategies to manage their challenges. Executive coaching, on the other hand, is specifically geared towards enhancing performance and effectiveness in the workplace. It is usually sought by individuals in leadership or management roles who want to improve their leadership skills, communication, decision-making, or time-management abilities.
2. Timeframe: Counselling is often a longer-term process that can last several months or even years, depending on the severity of the issues and the client’s progress. In contrast, executive coaching is typically a shorter-term engagement, lasting from a few weeks to several months.
3. Approach: Counselling often involves a more introspective approach, with the therapist encouraging clients to explore their thoughts, emotions, and experiences in depth. In contrast, executive coaching often employs a more structured and goal-oriented approach, with the coach helping the client to set specific objectives and develop strategies to achieve them.

 
Overall, while there may be some overlap in the skills and techniques used by counsellors and executive coaches, the two services differ in their focus, timeframe, approach, and goals.

If you are unsure about which service might be best for you, book a free consultation.

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Our counsellors, psychologists and coaches are based in Singapore.

At the moment, we do not accept insurance.

After each session, you will automatically be emailed a receipt which you can submit to your insurance company for reimbursement.  Please check with your provider to see if counselling sessions are covered under your plan.